Current Issue : July - September Volume : 2017 Issue Number : 3 Articles : 5 Articles
Purpose: The purpose of this paper is to determine the effects of consumer acceptance of online shopping in\nCameroon by comparing different online product types.\nDesign/Methodology/approaches: The sampling method employed in this study is convenience sampling\nmethod. The descriptive study was carried out in survey method. The research group consisted of total number of\n108 of participants (female 60, n=55.6%; male 48, n=44.4%) and age range is between 20 and 35. A total of 108\nsets of questionnaires were distributed randomly to students in Universities of Buea, Yaounde, Bamendaand working\nadults in Yaounde, Douala and Buea.\nFindings: The relationships of consumer characteristics on their acceptance of online shopping are differ depend\non the product types. For electronic gadgets, the findings remained in line with the overall results. For apparel,\npersonal innovativeness has become insignificant to influence on the online buying behaviours while internet selfefficacy\nhave in turn a significant relationship toward online shopping. Hence, it is concluded that product types affect\nthe relationships between consumer characteristics and attitudes toward online shopping.\nOriginality/value: This study�s research questions and methods are new to the line of consumer perception of\nonline shopping of different product types making it a starting point for further lines of exploration....
This study examined the factors that influence the number of tax stump purchased in Twifo-AttiMorkwa sub-tax\ndistrict in Ghana. Data were collected from taxpayers in the study area who qualify for tax stamps using the interview\nschedule. In total, 305 taxpayers were interviewed. The study employed negative binomial regression model to\nexamine the factors that influence the quantity of tax stamp purchased. It was found that the taxpayer�s level of\neducation, the perceived importance he/she attaches to tax payment, guilt feelings and other tax administration\nfactors, including the application of sanctions, the rate of tax audit and distance to tax office were key predictors of\ntax stamp purchases. This study, therefore, recommends that tax auditors should go round at least at the beginning\nof every quarter to inspect the number of tax stamps that taxpayers have bought. The study also recommends that\nGhana Revenue Authority should apply sanctions promptly when taxpayers default payment....
The concept of co-creation or value creation has been the subject of several research\nstudies. While the concept of co-creation seems recent, Badot and Cova (1995) have\ndeveloped it a while ago, in the early 1990s. Despite the thorough discussions about the\nstrategic consequences of the concept of co-creation of value, the cognitive, affective and\nconative mechanisms of the motivating factors for co-creation still lack investigations. To\nremedy that omission in literature, we propose in this study to determine the motivating\nfactors that involve the consumer in a co-creation activity focusing on its impact, loyalty and\ncustomer retention. Thus, our research introduced a new relationship of U & G approach to\nthe concept of the joint value creation, which, to our knowledge, has never been the subject\nof empirical or theoretical study. A questionnaire was developed and distributed via Google\nDrive to the consumers and users of our chnia tarbijtek -ââ?¬Å?whatââ?¬â?¢s your nicknameââ?¬Â- study\nproduced by Coca- Cola proposed application. 360 questionnaires were completed and a\nstructural equation (SEM) with AMOS was used to test the hypothesis. The results show that\nthe social and personal integration affects the online co-creation positively, while learning\ngives the opposite result. Co-creation affects the strength of the relationship, trust and the\nsatisfaction of both customers and consumers positively as well. The final product shows\nthat loyalty is to a further extent linked to the strength of the relationship between the\nproducer and the consumer....
To manage relationships of unprofitable customer and mainly divesting is the area has receiving growing\nattention between researchers and practitioners over the past few years. The aim of paper is to explore the influence\nof abandonment of unprofitable customer on existing customers of abandoning firm, specially their exit voice and\nloyalty intentions. For the first time this study examines that how current customer that a company want to keep\nalong reacts towards termination of unprofitable customer�s relationship. As a result, insights have been provided\nwith regard to cost associated with the abandonment of unprofitable customer relationship a problem that has not\nbeen the focus of any empirical study nowadays. This is mainly an empirical study and a scale was settled to know\nthe influence of constructs comprising; relational and structural constraints on exit, voice and loyalty intentions.\nThe survey was circulated among the participants based on convenience sampling. Data were analyzed using\ncorrelation and regression analysis to assess the impact of abandonment of unprofitable customer on existing ones\nof abandoning firm. Study show that existing customers are more inclined and actively respond to abandonment\nof unprofitable customer in terms of exit/voice than passively through loyalty silence. Moreover, this indicates that\ncurrent customers are less likely to limit the potential negative consequences, abandon unprofitable customer\nswitching costs increase or satisfied....
Electronic resources are no more alien in this era of globalization. Information and knowledge\nprovided in electronic resources is vital and play important elements for survival in information\nand knowledge society. In achieving the vision of 2020, Malaysians are moving forward to\nbecome a knowledge-based society with high skilled economy where intellectual capital,\ncreativity and innovation act as prime drivers for the economic growth. Adequacy of collections\nis one of the most important factors that fulfilled the needs of user demand. This research\nexamines the factors influencing the usage of electronic resources at the National Library of\nMalaysia (NLM). The four factors are individual behavior, library staff, library services and\nlibrary technology are selected to be the research variables. A total of 218 library visitors\nparticipated in the study survey. Findings indicate that the library technology and library staff\nare having the strongest relationships with user satisfaction. Results indicate that user\nexperience cannot be belittled as it would determine their interest and willingness to\nconsistently use the electronic resources provided by the library....
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